Returns & Exchanges
At Tushbaby, we want you and your little one to love your purchase. If you are not completely satisfied, we offer 30-day returns and exchanges on all items in original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email. Simply print it out and attach it to your package.
- 3.Pack and Ship
Place your items in their original packaging, ensuring all tags are attached, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.